We require a $25 non-refundable deposit for each reserved slot to book an appointment. This is taken off your total bill at your appointment time. A credit card or debit card will be requested to reserve an appointment with one of our lice treatment salon, centers, and online visits.
When you schedule an appointment with us, we reserve that time especially for you. With that in mind, we have a very strict 24-hour cancellation policy. Any treatment appointment cancelled less than 24 hours in advance will be charged $25 for each reserved slot. To cancel please call (800) 403-5423 and speak to a customer service representative, please do not leave a voicemail.
Missed Appointment Policy:
If you miss your appointment your will be charged $25 for each reserved slot. If you arrive and decide not to be checked or treated, your deposit will not be refunded.
If you arrive more than 15 minutes late for your scheduled appointment, you will be charged a $25 late fee. We are by appointment only and late appointments throw off our schedule and keep us from doing our job effectively.