Coronavirus Update: A Note From Our President & CEO Arie Harel
Details
30 + lice treatment centers nationwide. we also provide in-home lice removal services

CANCELLATION POLICY / LATE ARRIVAL

Deposits:

We require a $25 non-refundable deposit for each reserved slot to book an appointment. This is taken off your total bill at your appointment time. A credit card or debit card will be requested to reserve an appointment with one of our lice treatment salon, centers, and online visits.

Cancellation Policy:

When you schedule an appointment with us, we reserve that time especially for you. With that in mind, we have a very strict 24-hour cancellation policy. Any treatment appointment cancelled less than 24 hours in advance will be charged $25 for each reserved slot. To cancel please call (800) 403-5423 and speak to a customer service representative, please do not leave a voicemail.

Missed Appointment Policy:

If you miss your appointment your will be charged $25 for each reserved slot. If you arrive and decide not to be checked or treated, your deposit will not be refunded.

Late Arrival:

If you arrive more than 15 minutes late for your scheduled appointment, you will be charged a $25 late fee. We are by appointment only and late appointments throw off our schedule and keep us from doing our job effectively.