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frequently asked questions

Our guarantee

a Everyone who has been treated by Lice Troopers—whether in our salon or at home—receives our Lice Free Guarantee. For this guarantee to be valid, all family members within the household must be checked and deemed lice free by a Lice Troopers technician during the initial treatment visit, and any family members found to have lice must be treated by a Lice Troopers technician. The guarantee is only valid if every member of the family/household has been checked and/or treated by Lice Troopers.
a Lice Troopers guarantees that you and your family will be 100% bug free after the initial treatment visit. If Lice Troopers terms and conditions have been followed, and a bug is found within 14 days of the initial treatment, we will treat that individual for free.
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